Effective Date: 17th October 2024
1. Introduction
Welcome to WildPet! At WildPet, we are committed to safeguarding your personal information and ensuring your privacy. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or use our services, including our raw, whole prey pet food products and delivery services in Perth, Western Australia.
2. Information We Collect
We collect various types of information to provide and improve our services:
– Personal Information: When you place an order or register on our site, we may collect personal details such as your name, address, phone number, email address, and payment information.
– Order Information: We collect information related to your orders, including products purchased, delivery details, and transaction history.
– Usage Data: We collect data about your interaction with our website, including IP addresses, browser types, and browsing patterns through cookies and similar technologies.
3. How We Use Your Information
We use the information we collect for various purposes:
– Order Fulfillment: To process and deliver your orders efficiently, and to communicate order-related information.
– Customer Service: To respond to your inquiries, provide support, and address any issues related to your orders.
– Marketing: With your consent, we may send promotional materials, newsletters, or updates about our products and services. You can opt out at any time.
– Improvement: To analyze and improve our website and services based on user interactions and feedback.
4. How We Share Your Information
We may share your information in the following circumstances:
– Service Providers: We may share your data with third-party service providers who assist us with order processing, delivery, and payment processing.
– Legal Requirements: We may disclose your information if required to comply with legal obligations or protect our rights, safety, or property.
– Business Transfers: In the event of a merger, acquisition, or other business transaction, your information may be transferred as part of the deal.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online transmission or storage method is entirely secure, so we cannot guarantee absolute security.
6. Your Rights
You have the following rights regarding your personal information:
– Access: You can request access to the personal information we hold about you.
– Correction: You can request that we correct or update any inaccurate or incomplete information.
– Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.
– Opt-Out: You can opt out of receiving marketing communications from us at any time.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
WildPet
U2/111 Kelvin Road, Maddington
Perth, Western Australia
Email: info@wildpet.com.au
Phone: 08 6107 5507
By using our website and services, you acknowledge that you have read and understood this Privacy Policy. Thank you for choosing WildPet!
